Identification of Key Quality Attributes in Gas Pipeline Transmission Projects Using Repertory Grid Method

Document Type : Original Article


1 Ph.D. Candidate of Productivity and System Management, School of Industrial Engineering (SIE), Iran University of Science and Technology, Tehran, Iran

2 Full Professor of Industrial Engineering, School of Industrial Engineering (SIE), Iran University of Science and Technology, Tehran, Iran

3 Associate Professor of Industrial Engineering, School of Industrial Engineering (SIE), Iran University of Science and Technology, Tehran, Iran



The purpose of this study is to identify the key quality attributes in gas transmission projects.
By applying Kelly’s personal constructs theory and repertory grid methodology as well as conducting interviews with 20 managers and experts of gas transmission projects, as many as 284 quality constructs have been identified. These constructs were classified into 40 categories by using content analysis, and they were subsequently analyzed with statistical methods. By applying the statistical analysis nine quality attributes include, compliance with the standards, competence, appropriateness in design and engineering, effective supervision, sound execution, desirability, convergence, accountability and integration were identified. These construct as the main factors affecting the quality of gas transmission projects.
In this study, the data were collected from the gas transmission projects conducted from the employer’s departments. The subsequent studies not only increase the number of interviewees but also apply the contractors’ participation in the interviews to have more comprehensive results. Given the conditions of volume, temperature, and pressure, oil industry projects are of critical sensitivity and significance. The managers of project-oriented organizations can apply the findings of the present study to promote project quality and success.
The present study is an original one; it is one of the main issues to be studied in investigating the concept of quality in gas transmission projects. This study includes the experimental evidence regarding the positive effect of quality attributes on the performance of such projects. Moreover, the present study attempts to develop the related literature on quality.


Main Subjects

Article Title [Persian]

شناسایی ویژگی‌های کلیدی کیفیت در پروژه‌های خطوط انتقال گاز با استفاده از روش شبکه خزانه

Authors [Persian]

  • مجید چگنی 1
  • رسول نورالسناء 2
  • سیامک نوری 3

1 دانشجوی دکتری مدیریت سیستم و بهره وری، دانشکده مهندسی صنایع، دانشگاه علم و صنعت ایران، تهران، ایران

2 استاد دانشکده مهندسی صنایع، دانشگاه علم و صنعت ایران، تهران، ایران

3 دانشیار دانشکده مهندسی صنایع، دانشگاه علم و صنعت ایران، تهران، ایران

Abstract [Persian]

هدف اصلی این تحقیق، فهم‌شناسی ویژگی‌های کلیدی کیفیت در پروژه‌های انتقال گاز است. با به‌کارگیری نظریه سازه‌های شخصی کلی و روش شبکه خزانه و همچنین انجام مصاحبه با ۲۰ مدیر و متخصص پروژه‌های انتقال گاز، ۲۸۴ سازه کیفی شناسایی‌شده است. این سازه‌ها با استفاده از تحلیل محتوا در ۴۰ دسته طبقه‌بندی و سپس با روش‌های آماری مورد تجزیه‌وتحلیل قرار گرفتند. با استفاده از تجزیه‌وتحلیل آماری ۹ ویژگی کیفی شامل، انطباق با استانداردها، شایستگی، تناسب در طراحی و مهندسی، نظارت مؤثر، اجرای صحیح، مطلوبیت، همگرایی، پاسخگویی و یکپارچگی شناسایی شد. این سازه‌ها به‌عنوان عوامل اصلی مؤثر بر کیفیت پروژه‌های انتقال گاز می‌باشند.
در این مطالعه داده‌ها از پروژه‌های انتقال گاز انجام‌شده از ادارات کارفرما جمع‌آوری‌شده است. مطالعات بعدی نه‌تنها تعداد مصاحبه شوندگان را افزایش می‌دهد، بلکه مشارکت پیمانکاران در مصاحبه‌ها را برای دستیابی به نتایج جامع‌تری اعمال می‌کند. با توجه به شرایط حجم، دما و فشار، پروژه‌های صنعت نفت از حساسیت و اهمیت حیاتی برخوردار هستند. مدیران سازمان‌های پروژه محور می‌توانند از یافته‌های پژوهش حاضر برای ارتقای کیفیت و موفقیت پروژه استفاده کنند.
مطالعه حاضر جدید بوده و یکی از اولین موارد بررسی مفهوم کیفیت در پروژه‌های انتقال گاز است. این مقاله شواهد تجربی از تأثیر مثبت ویژگی‌های کیفیت بر عملکرد این‌گونه پروژه‌ها است و ادبیات مربوط به کیفیت را توسعه می‌دهد.

Keywords [Persian]

  • ویژگی های کیفیت
  • سازه
  • شبکه خزانه
  • خوشه
  • انتقال گاز
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